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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ELECTRIC EEL products

The group "New Technologies" offers for review the products of the plant ELECTRIC EEL: hydrodynamic and electric cleaning machines of the drum type, steel belts for punching sewers, hooks for opening wells, pneumatic pistols for cleaning pipes, manual and gasoline cleaning machines, pneumatic plungers, video diagnostics systems for pipes, devices for defrosting pipes, spirals, nozzles
  • Hand tools ELECTRIC EEL
    Hand tools
    KK-1/2IC50, EKWR-2T, 1/2FST50, etc.
  • Petrol cars ELECTRIC EEL
    Petrol cars
    Model 325, Model 800, etc.
  • Electric machines ELECTRIC EEL
    Electric machines
    Model S, Model Z5, Model RF, etc.
  • Hydrodynamic machines ELECTRIC EEL
    Hydrodynamic machines
    EJ-CS25006H.3, EJ-SW3000.4, etc.
  • Video diagnostics of pipes ELECTRIC EEL
    Video diagnostics of pipes
    EC-100MC, EC-7LCD-C-2, etc.
  • Spirals and nozzles ELECTRIC EEL
    Spirals and nozzles
    DN-10, DN-16, SC-18, A-2DC, etc.
  • Devices for defrosting pipes ELECTRIC EEL
    Devices for defrosting pipes
    UES 190 D-PT, UES 200 D-PT, etc.

NEW TECHNOLOGIES GROUP

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